Shipping Help
At Frouv, we aim to deliver your orders quickly and sustainably, wherever you are.
Shipping Options
Standard Shipping
Domestic (India)
5–7 business days
International
7–10 business days (may vary by destination)
Eco-Friendly Shipping
Carbon-neutral options available in select regions.
Shipping Costs
Dynamic Pricing
Shipping charges depend on location, weight, and method.
Costs are shown at checkout after entering your delivery address.
Tracking Your Order
Track Your Package
You'll receive a tracking number once your order ships.
How to Track:
Go to "My Orders" → Click "Track" to view status.
Delivery Times
Delivery Estimates
Delivery estimates may vary due to holidays, customs, or unforeseen delays.
Trusted Partners
We partner with multiple couriers to ensure safe and timely delivery.
Customs & Duties
International Orders
International orders may incur customs duties, taxes, or import fees, payable by the recipient.
Customs clearance may delay deliveries.
Missing or Delayed Shipments
First Step
Check your tracking details first.
Contact Support
For missing or delayed orders, contact support@yourmarketplace.com or call +91 XXXX-XXXXXX.
Returns and Shipping Charges
Important Notice
Original shipping fees are non-refundable unless the return is due to a defective product or shipping error.
Need Assistance?
Fast & Sustainable Delivery
We're committed to delivering your eco-friendly products quickly and sustainably, with full transparency about shipping costs and delivery times.