Shipping Policy
At Frouv, we proudly offer nationwide and international shipping on all eco-friendly and sustainable products, connecting consumers with local Indian artisans and sellers.
Global Shipping
We ship worldwide, delivering eco-friendly products right to your doorstep—no matter where you are.
Shipping Partners
DHL, FedEx, Aramex, India Post, and other trusted carriers.
Delivery Time
Standard shipping takes 7-10 business days depending on location and customs.
Tracking
All orders come with tracking details via email.
Duties & Taxes
Calculated at checkout or during delivery. Customs fees (if any) are the buyer’s responsibility.
Domestic (India) Shipping
We offer PAN-India shipping with reliable delivery partners to ensure fast and safe delivery across the country.
Delivery Time
3–5 business days for most locations.
Shipping Charges
Vary based on location, seller, and order size (calculated at checkout).
Eco-Friendly Packaging
We’re committed to reducing environmental impact. All orders are packed using:
• Recyclable or biodegradable materials (boxes, paper tape, etc.)
• Minimal plastic use
Returns & Refunds
• Return Window: to initiate a return for eligible items.
• Refunds: Processed within 2–5 business days of receiving the returned product.
Need Help?
We offer global customer support to assist with your orders and shipping concerns.
📧 Email: privacy@frouv.com
📞 Phone: +91 XXXX-XXXXXX